Emergency Plumbing Services in San Antonio, TX
Water spreading, a sewer backing up, or no water at all? Call Stark Plumbing Solutions at (210) 898-9754. Shut off the water first, then talk to a plumber who will tell you the plan and the price in writing before work begins.
What counts as a plumbing emergency?
A plumbing emergency is any problem that is causing damage right now or making your home unsafe or unusable: a burst pipe, a broken water line, a sewer backup, a leaking water heater or no water at all. If water is still running, shut off the main valve first, then call a plumber. Stark Plumbing Solutions answers at (210) 898-9754 for homes and businesses in San Antonio, TX.
What to do before the plumber arrives
- Shut off the water. Turn the main valve clockwise until it stops. It is usually near the water meter, at the front of the house, or where the line enters the garage or utility room.
- Cut power near water. If water is near outlets, appliances or the breaker panel, turn off power only if you can reach the switch without standing in water. Otherwise stay clear and call.
- Open a low faucet. Open the lowest faucet in the house to drain pressure from the pipes and slow the flow.
- Take photos and move valuables. Photos help with insurance. Move rugs, electronics and furniture away from the water.
- Call Stark at (210) 898-9754. Tell us what you see and where. Text a photo if you can. We’ll tell you what we think is going on and the next step.
What people worry about most, answered
“Will I get a surprise bill?”
You get a written estimate before work starts, and nothing begins until you approve it. Ask any plumber for the same.
“Is this a real, licensed plumber?”
Texas plumbers are licensed by the TSBPE. Look up any plumber at tsbpe.texas.gov before you let them in.
“Will someone pick up?”
Call (210) 898-9754 and describe the problem. You can also text a photo so we can see what you see.
“Am I a renter?”
Call your landlord or property manager’s emergency line first. Repairs behind walls are usually theirs to authorize.
Common plumbing emergencies in homes and businesses
Burst pipes and major leaks
Water in walls, ceilings or yards. We stop the damage, then repair or replace the pipe. Burst pipe repair →
Sewer backups and overflowing fixtures
Several drains gurgling or backing up points to the main line. Sewer line repair →
Broken main water line
Sudden low pressure or a wet yard. Main water line repair →
Hidden leaks
Hot spots on the floor or a rising water bill. Leak detection →
Emergency water shut-off and damage prevention
Knowing where your main shut-off is can save thousands in damage. Find it today: it is usually near the water meter in the front yard or where the line enters the house. Turn it fully clockwise. If it will not turn or leaks, call us. If the leak is on the street side of the meter, call SAWS at 210-704-7297.
What to expect when you request emergency help
| Step | What happens |
|---|---|
| You call or text | Describe the problem. Photos help. |
| We assess | We tell you what we think is happening and the safest next step. |
| Written estimate | You see the scope and price before work begins. |
| You approve | Work starts only after you say yes. |
| Repair and cleanup | We fix the problem and explain what we did. |
Timing depends on the problem and our schedule. Call (210) 898-9754 to ask what is possible for your situation.
How a call with Stark works
- You describe the problem. A photo by text helps.
- We tell you what we think is happening and the next step.
- You get a written estimate before any work begins.
- Work starts only after you approve it.
Check us before you trust us
- Texas plumbers are licensed by the TSBPE. Look up any plumber, including us, at tsbpe.texas.gov.
- Ask for the license number and a written estimate. Walk away from anyone who won’t give both.
- Our office: 1011 Ada St, San Antonio, TX 78223.
Serving San Antonio and nearby neighborhoods
Stark Plumbing Solutions is based at 1011 Ada St, San Antonio, TX 78223 and serves homes and businesses across San Antonio and nearby neighborhoods.
Frequently asked questions
What counts as a plumbing emergency?
Any problem causing damage or making your home unsafe or unusable: burst pipes, major leaks, sewer backups, a leaking water heater, or no water. If water is spreading, shut off the main valve and call (210) 898-9754.
What should I do before a plumber arrives?
Shut off the main water valve, avoid standing water near electrical, open a low faucet to relieve pressure, take photos for insurance, and move valuables away from the water.
How do I shut off water during a major leak?
Find the main shut-off valve, usually near the water meter or where the line enters the house, and turn it clockwise until it stops. If the leak is before the meter, call SAWS at 210-704-7297.
Will I know the price before work starts?
Yes. Stark gives a written estimate before work begins and starts only after you approve it.
How can I check that a plumber is licensed?
Search the plumber’s name or license number at tsbpe.texas.gov, the Texas State Board of Plumbing Examiners.
I rent. Who do I call?
Call your landlord or property manager’s emergency maintenance line first. They usually need to authorize repairs.
Can I get help paying for a leak repair?
The San Antonio Water System runs a Plumbers to People program for eligible low-income homeowners. Call 210-704-SAVE to ask about eligibility.
Need a plumber now? Call Stark.
Call or text with a short description and a photo if you can. We’ll tell you what we think is going on and what the next step is.
